Overview:
The Fleet Manager I is a key operations link between the organization, drivers, and customers.
The Fleet Manger I coaches and mentors a group of experienced drivers and achieves specific customer service and key company goals.
The Fleet Manager I will coordinate and communicate with customers related to the fleet activity to maximize utilization of drivers and company assets.
This is an entry-level manager position managing an operation(s) limited in scope.
Responsibilities:
• Manage Dedicated Fleet of Professional Drivers
• Assist in Managing messaging for overall operations
• Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker’s Comp, Random Drug), Maintenance (PM Services, Equipment Inspections)
• Track and trace the trucks in the morning and through the day.
• Track and manage home time requests in accordance with accounts expectations.
• Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover.
• Receive ETAs and PTAs and manage throughout the day.
• Receive confirmations of load assignments.
• Develop an effective working relationship with assigned professional drivers and understand the needs and performance of each professional driver.
• Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
• Monitor and trace loads so that follow up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur.
• Work with other internal departments to resolve customer or company issues when necessary.
• Follow established procedures and best practices to ensure consistency and quality.
• Manage Driver PM Schedules for both tractor and trailers
• Assist drivers with payroll needs, Advances, Fuel issues
• Respond to all driver messages in a timely manner
• Accurately update AS400 data
Qualifications:
Knowledge, Skills, and Abilities
• Ability to demonstrate a high level of proficiency in Microsoft Office Products
• Must be able to effectively communicate verbally, in writing, and electronically
• Knowledge of DOT regulations and Driver HOS necessary
• Ability to work in a fast paced and always changing environment
• Ability to manage people effectively
• Ability to be self-motivated and work unsupervised
Education and Experience
• Bachelor’s degree in Business, Logistics or other closely related field is preferred
• AS400 experience is preferred but not required
• 0-3 Years Management Experience or other similar leadership role
• Transportation experience preferred
Competitive Compensation
Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company.
The system will be objective and non-discriminatory.
Pay Range: $40,000.
63-$62,120.
37
Pay Grade: 6
401(k) match, Serious Health Condition Pay
Full Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off & Holidays
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M/F/Disability/Veteran
VEVRAA Federal Contractor
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