Patient Care Representative

*Applications can only be accepted on ETSU eJobs website.
To apply for this position, please continue onto this link: *https://jobs.
etsu.
edu/postings/26250 The Johnson City Community Health Center, in the College of Nursing’s Office of Practice, is looking to fill a Patient Care Representative position.
As the Patient Care Representative, you will provide clerical support including patient check-in and check-out procedures.
You will also be responsible for: * Handling of confidential medical records; * Bookkeeping and other financial transactions; * Handling money; * Collecting data and drafting summaries or reports; * Maintaining filing system; * Answering phone calls and assisting with phone requests and information; * Ordering and maintaining office and clinic inventory supplies; * Data input and calculations; * Assisting the Practice Administrator and other professional staff with correspondence and record-keeping; * Facilitating communication between a limited English proficiency patient and the provider and staff; * Assisting the department with on-the-job training and mentoring of new employees; * Utilizing online computer systems such as Outlook, and other hospital software; and * Working with special projects and other related duties as assigned.
The value of employment at ETSU goes far beyond salary.
The official workday is 7.
5 hours which includes a one-hour lunch/meal break.
Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including paid time off & leave, paid holidays, health and life insurance, retirement, access to University facilities and services, and much more! Check out the ETSU Human Resources Benefits page for additional information.
https://www.
etsu.
edu/human-resources/benefits/.
Knowledge, Skills, and Abilities * Knowledge of business English, punctuation, and spelling.
* Ability to make mathematical computations.
* Ability to use computer applications for word processing, spreadsheets, and databases in a Windows environment.
* Ability to use standard office equipment.
* Ability to organize and prioritize multiple tasks.
* Ability to work with diverse employees and patients.
* Ability to communicate effectively.
* Ability to work independently and as part of a team.
* Ability to handle multiple tasks simultaneously.
* Knowledge and understanding of, and the ability to abide by, health center policies on patient confidentiality, informed consent, non-discrimination, and by code of ethics and standards of practice.
* Ability to project a positive attitude about the health center, and offers services to ensure a positive experience; * Ability to work as a team with colleagues and providers; * Ability to address concerns raised during or after an encounter by encouraging the provider to make appropriate referrals and/or assisting with the making of appointments with the right resource and booking an interpreter as needed.
* Ability to work well under pressure to manage stressful situations; * Ability to be flexible to meet scheduling needs and handle often unpredictable changes; * Ability to use sound judgment and confidence; * Ability to handle multiple tasks; * Ability to be detail-oriented and accurate.
*Applications can only be accepted on ETSU eJobs website.
To apply for this position, please continue onto this link: *https://jobs.
etsu.
edu/postings/26250 Job Types: Part-time, Temporary Pay: $14.
27 per hour Schedule: * Monday to Friday Work Location: In person