Front Office Staff, Johnson City FLEX SCHEDULE - see job description

*Job Title:* Front Office Staff *Facility:* Watauga Orthopaedics *Location:* Johnson City, TN Office Location *Job Type:* Full-Time FLEX Schedule See below - ONLY APPLY if you can accommodate the schedule *Date Posted:* 1/4/2023 SCHEDULE: Wednesday: 8-5 Thursday: 8-8 Friday: 8-8 Saturday: 8-5 Sunday: 1-5 Monday: 8-8 Tuesday: 8-8 Wednesday: 8-8 Thursday: OFF Friday: OFF Saturday: OFF Sunday: OFF Monday: OFF Tuesday: OFF *REPEAT* At Watauga Orthopaedics, our mission is to ensure our patients receive excellent care with a convenient, cooperative, and cost-effective atmosphere by providing experienced and efficient orthopaedic and surgical expertise.
We are looking for a reliable, positive person to join our team as a Front Office Staff employee in our Johnson City location, day shift (40 hour week) and will also be the back-up for the PT Front Office.
*Position Summary* The duty of the Front Office Staff is to provide exceptional customer service by ensuring a positive patient experience for new and seasoned patients alike.
This may include but is not limited to: * Registering and/or updating patient registrations completely and accurately.
* Checking-in and checking-out patients.
* Making return appointments.
* Ensuring all check-in paperwork is completed and scanned into the EMR system in a timely manner.
* Verifying insurance eligibility and updating insurance.
* Collecting any copay or coinsurance due at time of service.
* Keeping cash box balanced, and turning in TOS money at the end of a shift.
* Maintaining confidentiality of patient information.
* Answering phones.
* May be asked to rotate between our Bristol, Kingsport, and Johnson City locations as needed * Other duties as assigned *Qualifications* * High school diploma or equivalent or higher education.
* Computer proficiency with Windows and Outlook experience.
* Good decision-making, communication, and organizational skills.
* Must be able to work independently.
* Must be able to multi-task and be flexible to accommodate the needs of their department due to the ever changing healthcare field.
Job Type: Full-time Pay: $13.
00 - $15.
50 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Education: * High school or equivalent (Required) Experience: * Customer service: 2 years (Required) * Medical terminology: 1 year (Preferred) * Computer skills: 1 year (Required) Ability to Relocate: * Johnson City, TN 37601: Relocate before starting work (Required) Work Location: In person